Effective January 1, 2021
Information We Collect and Receive
Onda collects information about you when you create an account, access or interact with the Website, place an order, or otherwise transmit information to us. We may also obtain information about you from our affiliates and business partners and from publicly available information. The information Onda collects includes:
Contact and Account Information. When you create an account or otherwise place an order with Onda, you supply us with Personal Information including email address, name, phone number, and mailing address, and other account details. When you sign-up to receive email updates on our Website, we retain collect the email address that you provide.
Order Information. When you place an order for Onda products, through your account or otherwise, we collect information associated with that order. This information includes the products you ordered, where you had those products shipped, and the payment information and methods you used for those orders. We also collect and store any other shipping or customer service communications associated with that order.
Rewards Program. Onda also collects your information as part of our Onda Rewards program when you sign-up to receive rewards. In order to operate this program we collect the information associated with any orders or purchases you receive rewards on, any of your referrals that make purchases for which you receive awards, and any of your reward redemptions. The Personal Information collected for our rewards program is associated with your Onda account.
Usage Information. As with most websites and technology services delivered over the Internet, our Website automatically collects information when you access or use our Website and record it in log files. This log data includes IP address, device information, browser type and settings, date and time the Website was accessed, information about browser configuration and plugins, and general usage information on actions taken on our Website (such as page views and site navigation patterns). We also collect information about emails we have sent to you, emails from us that you may open, and emails from us that you respond to.
Do Not Track Signals. The Website does not respond to Do Not Track (DNT) signals. Third party applications and plugins, such as social media integration, may treat DNT signals differently.
No Information From Children Under Age 13. The Website is not directed to children under the age of 13. If we learn that we have collected Personal Information from a child under the age of 13, we will promptly delete that information. If you believe we have collected Personal Information from someone under age 13, please email us at email@example.com.
How We Use Personal Information
Website and Orders. We use Personal Information to provide the Website to you, to process and fulfill orders for Onda products, to ensure the security and efficiency of our Website, and to protect against security threats, abuse, and illegal activity, including verifying users, maintaining accounts, troubleshooting the Website, and maintaining, evaluating and improving the Website. We also use your Personal Information to communicate with you concerning your orders, your account, and additional Onda products we think you may be interested in.
Email Marketing: In addition to sending you communications about your order or account, we may also send you marketing communications concerning new or additional Onda products that we think you may be interested in, discount coupons or sale information, and other updates about Onda and its products. If you do not want to receive these emails, please use the opt-out link included the footer of any such email, or send a request with “Marketing Email Opt-Out” in the subject line to firstname.lastname@example.org.
SMS Marketing: If you Opt-In to SMS marketing you may receive marketing communications concerning new or additional Onda products that we think you may be interested in, discount coupons or sale information, and other updates about Onda and its products. If you do not want to receive these SMS messages, please STOP to be removed from SMS messaging.
TradeDesk, for more information on how the TradeDesk platform uses Personal Information, please see here.
Google Analytics, for more information on how Google Analytics uses Personal Information, please see here.
Facebook Connect, for more information on how Facebook Connect uses Personal Information, please see here.
Traffic Junky, for more information on how Traffic Junky uses Personal Information, please see here.
How We Share and Disclose Information
Disclosure to Third Party Providers and Subprocessors. Onda engages third party service providers or data subprocessors to assist in providing analytics, data storage, and other services. For example, like most online retailers, we process your payment information through a third-party provider that charges your preferred payment method on our behalf. We also use third-party service providers to provide, maintain, and improve the Website.
Disclosure to Unaffiliated Third Parties. We may disclose your Personal Information to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, to prevent harm to a person or as required or permitted by law, including, without limitation, to comply with a subpoena or court order, or other laws and legal proceedings.
Disclosure of Non-Personal Information. We may disclose your aggregated or de-identified information to any party including potential business partners, advertisers, investors, users, and other third parties.
Disclosure to Corporate Affiliates and Successors. Onda may disclose Personal Information to its parent company, subsidiaries or other corporate affiliates, including, as necessary, to provide additional products or services. If Onda engages in a merger, acquisition, reorganization, sale of some or all of its assets, or similar transaction, or takes steps in contemplation of such transactions (e.g., due diligence), Personal Information may be shared or transferred with a new or prospective owner, subject to standard confidentiality obligations with such third parties.
Data Storage and Retention
Onda takes the privacy of your information seriously. We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of Personal Information. However, since the Internet is not a 100% secure environment, we cannot guarantee the security of any information you transmit to us. Further, it is your responsibility to protect the security of your account and login information.
California Privacy Rights
Under California’s “Shine the Light” law, California residents who provide Personal Information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us a calendar year information about the information we shared, if any, with other business for their own direct marketing uses. If applicable, this information would include the categories of information and the names and addresses of those businesses with which we shared information for the immediately prior calendar year (e.g. requests made in 2021 will receive information regarding 2020 sharing activities, if any).
Third Party Websites
Questions and How To Contact Us; Privacy Requests; Delete Requests